Julep makes cancellation a big pain by forcing subscribers to call in rather than allowing them to cancel online. They say this is for "security reasons," but all you need to share to cancel is your name, email address, and phone number. I think they're full of it, but luckily Julep lets you skip the month.
I thought I'd get out of canceling by just waiting for my card to expire. It expired in June, and so I didn't bother to skip this month's box. After all, you can't charge an expired card, right? Wrong. Very wrong! Julep charged me anyway, much to my dismay. I emailed them right away and they offered to give me store credit if I mailed the box back. Um, so you're telling me I have to pay the return shipping on a box I didn't even authorize? And you're going to give me store credit in exchange? Yeah, because my landlord totally accepts Jules instead of, well, dollars. Needless to say, I'm a little frustrated. At the very least Julep should have returned my money in the form of actual money, even if I had to pay return shipping. Okay, end of rant...I'm just really displeased by the (lack of) customer service happening over there.
"Can you believe it?" Can I believe what? That you charged me without my knowledge? No, I really can't...alright, for real this time, rant over. I love the floral pattern on this box, and August's theme is "Garden Party," so it makes total sense.
First look--more of that pretty floral. Obviously Julep knows it's an anniversary box, but it didn't really do anything to make it special in any way.
Forget Me Not Seeds ($.50?) This is the "extra" this month, and I'm not exactly impressed. End of July is kind of a bad time to be planting things, and this requires an actual planter and soil, which Julep wasn't kind enough to send along. Luckily I have both of those things, so I'll make an attempt at growing these, but I fully expect them to die when I leave for vacation. I would have much preferred something else to fit the garden party theme. Tea cookies, a headband with that pretty floral print on it, etc.
Double Step Foot Treatment and Friction Stick ($22) I think this is a great idea, but I have a similar product from Band Aid that costs about $17 less. Also, this has chili pepper oil in it? Who thought that was a good idea? I know I don't usually slather friction blocking products on until a blister has already started to form. Ouch!
Moisture Mask Trio ($20) This includes one single use mask for hands, nails, and feet. Sounds great and all, but no way would I pay $20 for a three-use mask product. Maybe $10. I will use it, though.
I'm pretty sure my frustration with Julep is shining through this month, and hopefully I've convinced you not to sign up. But on the off chance you do decide to, click here to give me some pity Jules.
Julep doesn't let you cancel unless you cancel by phone, but they do let users "skip" the month. I skip every month with Julep, and this month was supposed to be no different. I got an email from Julep saying that they were having trouble processing my payment, and I realized it was probably because my debit card was about to expire. I thought "oh, I wanted to skip the month anyway, so, perfect, now I don't even need to worry about skipping."
Next thing I knew, I got a shipping email from Julep! I'm very frustrated by this because I did not want to get this month's box, and if I had, I would have gotten something totally different. But I'll show everyone what I got anyway.
My Maven "style" is Modern Beauty, which is general beauty products (not mostly nail polish like the other profiles). This normally would be a great thing, since I have so much nail polish. I have lots of beauty products too, but I can use those a lot more easily than polish. How many times can a girl paint her nails, after all?
Unfortunately for me, this month is the month that Julep released their DD (Dynamic Do-all) creme. Kind of a stretch, right? First BB cream, then CC cream, now DD creme? Really? Anyway, the Modern Beauty box comes with DD creme and concealer. Unfortunately, if you didn't specify a color (and I didn't, since I didn't know I was getting a box), you automatically receive the medium shade. I'm paler than pale, and Julep's "medium" seems especially dark. I swatched it and I'd look like an oompa loompa if I tried to wear it on my face.
Needless to say, this box is going to one of my much darker skinned friends. The box did include three pieces of saltwater taffy as "extras," so I guess I got some awfully expensive taffy. I'll be canceling my subscription in order to avoid issues like this in the future.
Here's the box:
